Privacy policy

Who we are

Silogus Ltd (“we”, “us”) is a company registered in England and Wales. We are the controller of the personal data described here. You can reach us about anything in this policy at [email protected].

This policy covers silogus.com, the AI assistant on it (Logus), and emails sent to silogus.com addresses. Other sites we run, such as ismyapp.com, have their own policies.

What we collect, and why

When you accept, before chatting with the assistant

• A random ID saved in your browser’s storage (localStorage), plus a note that you accepted. This lets the assistant keep your conversation together and recognise a return visit. It is not an advertising cookie and is never shared for tracking.
• Basic device details: operating system, phone or desktop, screen size, language, timezone, the page that linked you here (address only, without search terms), and your country, which our hosting provider works out.
• How many times you have visited, and when you last did.

We don’t store your IP address in our database, and we don’t use fingerprinting, advertising cookies or third-party trackers.

What you tell the assistant

• The messages you write.
• If you choose to share them: your name, email address and WhatsApp number.
• A short summary of your problem or idea, and a label for its type (such as time, money or compliance), which the AI writes for us.

Please don’t share sensitive information (such as health or bank details) or other people’s personal data. You don’t need to.

When you email us

Your email address, your message and anything you attach, so we can reply.

When we work with you

If you are a client, a prospective client or a supplier, we keep a simple record of our relationship: your name, company and contact details, the emails we exchange through our silogus.com addresses, and short notes of our calls, meetings and WhatsApp conversations. Emails from people who aren’t already in this record are forwarded to our inboxes, but not stored in it. Attachments stay in our mailboxes.

If you turn on blog alerts

Your browser gives us a push address (a long web link from your browser’s notification service, such as Google, Mozilla, Apple or Microsoft) and we store it with the date and the last article we told you about. It does not include your name or email. We use it only to tell you about new articles.

Things that stay on your device

If you choose the light or dark theme, or a language, that choice is saved in your browser so the site remembers it. It is never sent to us.

Keeping the site running

Like any website, our hosting provider processes your IP address and basic request information to deliver pages and protect the site from abuse, for example by limiting how many messages can be sent in a short time.

Our lawful basis

• Consent for the ID stored on your device and the device details. You can withdraw it at any time (see “Your rights”).
• Consent for blog alerts. Turn them off at any time in your browser’s site settings, and we delete the push address the next time we try to use it.
• Legitimate interests for reading and replying to your messages and emails, keeping a record of our business relationships, and keeping the site secure.
• Steps before a contract when you ask us for a proposal or a call.

The AI assistant (Logus)

The assistant is an AI. Your messages are sent to our AI providers to write replies and to summarise your enquiry for us. It does not make decisions that have legal or similarly significant effects on you: a person at Silogus reads every enquiry and decides what happens next.

Who helps us, and who sees your data

Only our two directors read conversations, enquiries and emails. We use these providers, as processors acting on our instructions:

• Cloudflare: hosts the site and our database (stored in Western Europe), runs the backup AI model, forwards emails sent to silogus.com, and protects the site.
• Groq (United States): runs the main AI model that writes the assistant’s replies.
• Resend: sends us an internal email alert when someone leaves contact details, including those details and the conversation.
• Your browser’s push service (Google, Mozilla, Apple or Microsoft, depending on your browser): delivers blog alerts. Our alerts carry no content, only a signal to check for the newest article.
• Google: provides the mailboxes where we read emails and enquiry alerts.

We don’t sell your data, and we don’t share it for advertising.

Some of these providers are in, or may process data in, the United States. When that happens we rely on the UK’s adequacy regulations for organisations certified under the UK–US data bridge, or on the International Data Transfer Addendum and standard contractual clauses approved for the UK.

How long we keep it

• Conversations where you didn’t leave contact details: 12 months, then deleted.
• Enquiries with contact details, and emails: reviewed every 12 months, and deleted when we no longer need them to help you or to meet a legal obligation.
• Device details: deleted along with the conversation.
• Client records: kept for six years after our work together ends, to meet accounting and legal obligations.
• Prospect and supplier records: reviewed every 12 months and deleted when no longer needed.
• Blog alert push addresses: until you turn alerts off, or your browser tells us the address no longer works.
• Items in your browser’s storage stay on your device until you clear them.

Your rights

You can ask us to access, correct or delete your data, to restrict or stop using it, or to give it to you in a portable format. You can withdraw consent at any time by clearing this site’s data in your browser and asking us to delete what we hold.

To use any of these rights, email [email protected], ideally from the address you gave the assistant, so we can find your conversation. We reply within one month.

If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk. We’d appreciate the chance to put it right first.

Children

This site is for businesses and is not directed at children under 13.

Changes

If we change how we use personal data, we’ll update this page and the date at the top.